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Former Westside Pavilion now serving as disaster recovery center

An empty floor.
The first floor of the Westside Pavilion leading to the Landmark Theatres, pictured in 2020. This space is currently being used as a disaster recovery center.
(Genaro Molina / Los Angeles Times)
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  • The site of the once-legendary mall now hosts FEMA and other agencies assisting fire victims.
  • The Disaster Recovery Center will be open daily from 9 a.m. to 8 p.m. for the next several weeks.

Amid the parade of surreal images from the last few days, few have been stranger than this one: a FEMA disaster recovery center for L.A. fire victims inside the former Westside Pavilion.

Alongside the escalators and signs for the now-defunct movie theater in the carcass of what was once L.A.’s premiere shopping mall, dozens of government agencies have gathered to offer fire aid.

This article is provided free of charge to help keep our community safe and supported during these devastating fires.

Los Angeles Mayor Karen Bass and officials from the Federal Emergency Management Agency and the Small Business Administration opened the city’s Disaster Recovery Center on Tuesday at the UCLA Research Park, which was formerly known as the Westside Pavilion.

“This is a one-stop shop,” Bass said of the services offered for fire victims at the center.

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Victims of the Los Angeles County firestorms looking to rebuild their lives arrived at the FEMA disaster recovery center in Pasadena.

Inside a cavernous stretch of the former mall at the corner of Pico and Westwood boulevards, more than 70 government agencies and departments have set up booths.

The representatives from local, state and federal agencies will help with tasks as diverse as requesting new birth certificates, applying for disaster relief loans and turning off power and water services at now-destroyed homes.

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The site is one of two FEMA disaster recovery centers in the region, with the other at the Pasadena City College Community Education Center, 3035 E. Foothill Blvd.

The University of California purchased the property last year, and it is under development to convert its commercial spaces into research facilities. When completed, it will house the California Institute for Immunology and Immunotherapy at UCLA and the UCLA Center for Quantum Science and Engineering, among other programs.

Roughly 700,000 square feet, the site is two miles from UCLA’s main campus in Westwood. The mall closed in 2019, and Google had signed a lease on the site with ambitious plans for a new campus before the COVID-19 pandemic hit.

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The former indoor mall will house two multidisciplinary UCLA centers focusing on immunology and immunotherapy as well as quantum science and engineering.

Space on the property has been donated for use by UCLA. FEMA will temporarily operate the recovery center, which is offering aid to fire victims and evacuees on documentation recovery, insurance claims, federal assistance, social services, mental health and other needs.

The center at 10850 Pico Blvd. will operate from 9 a.m. to 8 p.m. seven days a week for several weeks.

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