Villa No Jewel

Don’t be too quick to book passage to the Villa Vannini near Pistoia, Italy (“Unearthing a Hidden Jewel in Tuscany,” July 28). I spent one of the worst nights of my life there. The article mentions the hotel’s lack of air-conditioning, but of far greater concern was the lack of heating when I stayed there in October about five years ago. After a night of shivering uncontrollably in my room, I could not wait to leave. Also, the chef was on vacation, and the food was inedible in his absence.

DANA PARKS

Culver City