Triangle Square measures new angle on its future
Andrew Edwards
If all goes to Nike Inc.’s plans, drivers -- and potential shoppers
-- will no longer see Niketown’s flashy facade after exiting the
Costa Mesa Freeway. The loss of Niketown would be the latest blow to
the shopping center where retailers have had continued difficulty
staying in business.
When Nike last week announced it intended to leave Triangle Square
on Jan. 30, the company cited high vacancy rates at the mall as its
chief reason for leaving. Though Nike and Triangle Square officials
disagreed on the mall’s occupancy rate, a walk through the shopping
center reveals many empty storefronts, especially on the second
floor. The upper level looks like the kind of place where a local can
point out to their out-of-town friends where old hangouts used to be.
Business owners and Costa Mesa officials offer a variety of
opinions on the sources leading to Triangle Square’s difficulties,
citing dissatisfaction with mall ownership and other issues, such as
troubles with parking and traffic. Despite current hardships, though,
business owners and the mall’s management seem to agree on the
direction the center should take -- transforming Triangle Square into
an entertainment-driven center for local nightlife.
In a written reply to questions, a Triangle Square spokesperson
stated the center’s business strategy is to attempt to emulate the
success of Sutra Lounge and the Yard House by attracting nighttime
restaurants to the mall’s upper level. Steele Platt, chief executive
of Yard House Restaraunts, LLC, said restaurants have a better chance
at Triangle Square, as they are better able to draw customers to the
mall than retail stores relying on foot traffic.
“It would be nice if they did something similar to Sutra,” Platt
said, noting that he was considering developing a proposal to build a
nightclub where Niketown is located.
“That’s what Orange County needs: It doesn’t need more retail, it
needs more entertainment,” he said.
Businesses already at and planning to move into the shopping
center rely on their ability to attract customers, owners agreed.
“People will come in sporadically just from walking around, but
people usually come here because we’re a destination,” Executive Tans
owner Marcus Drew said.
A new Mexican restaurant, Chronic Cantina, is slated to arrive at
Triangle Square in the summer, said Dan Biello, president of KSDB
Inc., which owns the cantina, and Chronic Tacos in Newport Beach.
Biello plans to feature live music at the cantina and wants to market
Triangle Square as a hip nightspot. He said he wasn’t very worried
about Niketown’s impending departure because he expects to get
customers on his own.
“It’s a destination draw; you have to bring your own clientele,”
Biello said.
A question of management
Though many business owners said they were satisfied with property
manager Charles Dunn Real Estate Services, Inc., some said the mall’s
owners, Pasadena-based Triangle Square LLC, have not been aggressive
enough in securing new tenants.
“I think they [Charles Dunn] are handicapped by the actual
ownership of Triangle Square,” Planning Commissioner Bill Perkins
said.
“There’s a lot of things we would like them to respond to,” said
Brandon Lee, a partner at Sushi Zen. “As you can see, there are a lot
of vacancies.”
Newcomers to Triangle Square said it was tough to make a deal with
the owners.
“It was brutal,” said business owner Duke Wong, describing his
efforts to negotiate a lease at Triangle Square. Wong is part-owner
of a Kelly’s Coffee and Fudge Factory franchise that is slated to go
into business on Triangle Square’s upper level this spring. “They
told us twice: ‘No deal.’”
Niketown’s announcement came after Wong and Triangle Square
finally worked out a deal. Though initially troubled by the news,
Wong said the mall lacks a place to buy coffee and believes his
business can succeed there.
Triangle Square’s spokesperson said owners are active in
day-to-day management and leasing and are the primary decision makers
at the mall.
In the past year, Edwards Theaters, Virgin Megastore, General
Nutrition Center, Barnes and Noble Booksellers and Bon Bon Sticky
Fingers renewed their leases at Triangle Square. John Conley, retail
manager for Nordic Track, said the owners have been hard at work
looking for new businesses.
“They’ve been aggressively trying to get people up there,” Conley
said.
A representative from Nike declined to comment on Nike’s
interactions with the mall’s owners.
A role for the city?
Members of the City Council and Planning Commission have varying
opinions on what, if anything, city officials can do to jump-start
business at Triangle Square.
Mayor Allan Mansoor said he believes the city can only do for
Triangle Square what it does for everyone else: work to keep traffic
flowing and the city safe.
Councilman Eric Bever added that while the city can work to
improve traffic along Newport Boulevard, the onus to improve parking
and business conditions at Triangle Square largely falls on the
owners.
“It’s incumbent on the business owners,” Bever said. “They need to
initiate that.”
Councilwoman Katrina Foley argued for a more active city role.
“We can try to recruit businesses to come there,” she said. “We
are not being as proactive as we could be when it comes to recruiting
the types of businesses we want in our city.”
Many cities interested in attracting retail conduct studies to
find out what kinds of businesses can work in their city, and then
attend conventions or make direct calls to try and court businesses,
said Wayne Shell, president of the California Assn. for Local
Economic Development, an association of public- and private-sector
groups involved in development.
Though Planning Commissioner Bruce Garlich said he did not know
exactly what could be done to fix Triangle Square, he said officials
should remain open to working with business owners toward a solution.
“The city should just take the approach of being open to any
collaborative effort to help,” he said. “I don’t know if there’s
anything the city can do, but it would be nice to have that
dialogue.”
* ANDREW EDWARDS covers business and the environment. He can be
reached at (714) 966-4624 or by e-mail at [email protected].
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