Leading the expansion charge
The Balboa Bay Club, which originally opened in 1948, continues its
$55-million renovation and expansion along West Coast Highway. The new
and improved resort is scheduled to open in early 2003.
Assistant City Editor James Meier caught up with Henry Schielein, the
club’s president and chief operating officer, to discuss the ongoing
project and the club’s goal of becoming a five-star and five-diamond
resort.
Q: How are the club’s renovation and expansion coming along?
A: Right on schedule. We finished the clubhouse, which is phase one,
in less than a year. We broke ground in October 2000, and we opened in
October 2001.
This is the clubhouse. It’s for members only. It has 28 guest rooms
and two suites, all waterfront. We have a full basketball court, squash,
a major exercise facility, a beautiful lady’s spa and men’s spa. The
restaurant is Henry’s Bistro, which is going to be the casual restaurant
once everything is in operation. Right now, this is the only restaurant
we have, but once the two restaurants in the main building open up, then
this will become a very casual dining room overlooking the pool.
Over in the resort, we’ll have the formal member dining room and
lounge. We also have a little lounge here where members can watch TV,
play cards and otherwise. We have a beauty shop. Basically, we have a
beautiful bar and pool.
But it’s transitionary, phase one, until we open phase two and then it
all comes together. Then, we will have three restaurants. We will have
Henry’s Bistro here, the First Cabin, which is the restaurant that’s open
to everybody -- the public and the members -- and the Bay Club Grill
that’s on the second floor.
There will be an entertainment lounge called Duke’s Place in honor of
John Wayne, who was governor at this club. Then we have the meeting room
and board room and a dining room, which is the First Cabin. Outside, we
have dining and cocktail service on the deck. We’ll have a 550-seat
ballroom, pool Jacuzzis, pools and all that, fountains. Then we have
guest rooms and offices.
The original has 120 rooms. This will have 160 rooms. The ballroom
will be the most beautiful ballroom in Orange County. It’s magnificent.
Q: Tell me how the Firefighters 911 fund-raiser at the club, where
about $60,000 was raised, came about in September.
A: We raised about $30,000, and then the club matched it. We thought
it was a good thing to do. And we had a big party here. It was a very
worthwhile cause when you think of it. There was an open house that
afternoon for the members to see the place.
Q: What are your thoughts on the 5-foot walkway the City Council
accepted that runs along the harbor between Lido Village and the bay
club?
A: No problem. I had a similar walkway down at the Ritz-Carlton and it
never bothered us. It’s something nice for the public to have. After all,
they can look at the yachts, you know.
Q: Newport Beach was unfortunately No. 1 for beach closures in the
county last year. Of the 18 closures, three were the result of a blocked
line at the bay club. Have the problems with that line been solved?
A: That was construction-related. It’s unavoidable. After all, some of
those lines have been in there 50 years. We don’t expect any further
problems. The old lines had to be removed.
Q: Is there anything else happening at the bay club?
A: There’s enough happening as it is. Between this and the
construction, it keeps me pretty busy, so I’m not looking for anything
more than this. We obviously have a lot of planning to do.
Q: After this, are there any other projects in the works?
A: Our project is to make this the best possible club in California.
Q: How close is it right now?
A: Well, right now, this is so transitionary. Once all the facilities
are open and operating, that’s when we want to accomplish our goal of
being the best. When I say the best, I mean in quality of facility, in
quality of food and beverage, quality of service, quality of ambience,
the overall feeling -- that’s what I’m looking for.
Q: Is that certainly within reason?
A: Oh, absolutely. I managed the only five-star hotel south of Los
Angeles. Right now, there is no five-star hotel south of Los Angeles. The
Ritz-Carlton used to be. Five stars, five diamonds. No more. They lost
them. They don’t tell you why you lose them.
We obviously will do our best to make this as good as possible. I
won’t call it a five-star hotel because you don’t call a place five stars
until you have the five stars. So I never want to be accused of false
advertising. But we certainly will aim to get there by providing quality
service. The place is being built according to five-star specifications,
which means you have certain size bathrooms and bathtubs, etc. They’re
very specific in what they’re looking for.
It will take time. The earliest a hotel has received five stars and
five diamonds is two years. So you won’t know until you get the
recognition. It’s something to work for.
Q: Any final thoughts?
A: When this place is done, it’ll be a magnificent facility. It’s
going to offer a lot to its members.
BIO
Name: Henry Schielein
Age: 60s
Birthplace: Munich, Germany
Residence: Newport Beach for eight years
Occupation: President and chief operating officer of the Balboa Bay
Club
Previous workplaces include: Ritz-Carlton Hotel in Laguna Niguel,
where he earned the AAA Five Diamond Award; Grand Wailea Resort in
Hawaii; and the Biltmore Hotel in Los Angeles
Education: Grand hotels in Germany, Switzerland and Scandinavia; hotel
school; work on cruise ships
Family: Wife of 36 years Carol and son Ryan
Hobbies: Kayaking, snow skiing, golf and travel
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