A city salesperson
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Mathis Winkler
NEWPORT BEACH -- It’s come up before. At their September 1999 retreat,
City Council members talked about hiring a public information officer to
keep residents clued in to events and issues in the city.
Then, a year ago, council members set aside $36,300 for a part-time
position to help shape the city’s public image. City officials ended up
using most of the money to pay an independent consulting firm to inform
residents about new trash can regulations that went into effect last
year.
Now the topic of a “communications coordinator” is back on the table
and council members are likely to discuss the issue at their meeting Feb.
13.
While previous proposals suggested a broad spectrum of duties for a
public relations person, city officials said informing residents about
the pending general plan update could become the primary focus of the job
-- at least for now.
City Manager Homer Bludau said he met with public information officers
in other cities to get ideas for the position.
Brea, for example, keeps several public information officers on staff,
Bludau said.
Among their work is the city’s newsletter, which recently included a
comprehensive look at Brea’s pending general plan update.
Costa Mesa doesn’t have a similar official. Irvine, on the other hand,
spent $248,000 on its public information department this year, said
Heather Morris, Irvine’s public information officer.
In Newport Beach, a number of large institutions also pay for public
relations departments. Hoag Hospital only has one person who exclusively
deals with public relations, but lists about 20 people in its corporate
communications department, which also oversees marketing and advertising.
The Irvine Co. also employs a number of spokespersons.
Trying to shoulder the new employee with all of the city’s community
outreach programs, which include roughly $300,000 in brochures, right
from the get-go would probably defeat the purpose of the office, Bludau
said.
He added in future years, the city’s public information efforts could
be combined.
Bludau has proposed a yearly budget of $105,000 to $125,000 for the
office. This would include a salary ranging from $55,000 to $75,000,
employee benefits as well as money for a city newsletter.
While Deputy City Manager Dave Kiff said the trash can campaign had
gone smoothly, and city officials were pleased with the results, the
consultants were still outsiders.
“It reminded us that it would help to have someone in house,” Kiff
said.
Some council members seemed highly supportive of the idea.
“If you look at virtually every successful company in the country,
they have a public information officer,” said Councilman Steve Bromberg,
adding the city’s new spokesperson should not only try to highlight good
things going on in Newport Beach but also get out important information
to the city’s residents.
“It sounds like it’s a missing link that we need to put in the chain,”
he said.
Councilman Tod Ridgeway said he wanted to look carefully at the costs
and benefits of funding a public information officer. But considering
Newport Beach’s size and profile, employing a spokesperson might be the
right thing to do, he added.
“We are not doing a very good job of communicating to our constituents
all those things that we’re doing,” Ridgeway said.
He added residents generally know little about the city’s numerous
subcommittees and commissions that discuss issues ranging from the
airport to economic development to water quality in the bay.
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