A cover up
Torus Tammer
You walk into Mother’s Market to get a half-pint of tabbouleh and see
that the woman behind the deli counter has her forearm wrapped in
bandages.
Third-degree burns?
No. Tattoos.Mother’s Market in Huntington Beach has started enforcing
a policy prohibiting employees from displaying their tattoos during work
hours. The company policy was initiated three years ago, said Geri Polk,
president of Mother’s Market, a local chain of four health food stores.
“We introduced this law at a time where tattoos were really peaking in
popularity, and a lot of people, including employees, seemed to have
them,” Polk said. “For us, this brought on complaints by customers [who]
were offended -- so we decided to make a policy.”
However, management said the policy was not really enforced at the
Huntington Beach store, which had more of a laissez faire attitude until
complaints by customers caused them to clamp down on the employees --
most of whom are tattooed.
For Vanessa Bernstein, the employee serving up that half-pint of
tabbouleh, that meant wearing a bandage to cover her arm from wrist to
elbow on a day when she did not have a long-sleeve shirt available to
cover her tattoo.
“I was aware of the tattoo policy when Mother’s interviewed me,”
Bernstein said. “But when you’re moving a lot, you get hot and irritable.
We should be able to be comfortable.”
Bernstein, who has been working at the health food grocery for four
months, said although the store is air-conditioned, it gets hot working
near the kitchen.
For many at Mother’s, the problem is not so much the rule itself but
how strictly it is being enforced.
Cashier Letty Hana said she was told by a manager to put a bandage on
the inside of her upper left arm to cover a small part of a tattoo that
peeked out from under a short sleeve when she raised her arm.
Caleb Cuningham, 25, said he has had trouble with the heat he endures
because of the long sleeves he must wear.
“I think it’s more offensive when people are not well-kept or their
breath stinks,” Cuningham said. “I happily comply with all the rules
here, but I just don’t think it looks good when it’s hot outside, and
[we] are doing physical things while dressed in long sleeves and long
pants.
“I’m always moving boxes, and [I] sweat while doing it. I’d like to
take the long sleeves off, but at the same time I don’t want to be
written up.”
Polk said each store has a management team responsible for day-to-day
operations and that they aren’t trying to be unreasonable.
“If the management at the Huntington Beach store enforced the policy
that firmly, then maybe they were being a little too strict,” Polk said.
“We certainly don’t instruct them to be that strict.”
Cuningham, who has worked in the vitamin department for two years,
said he was aware he would have to wear long sleeves at most jobs when he
had his tattoos done.
However, he said he believes the success and popularity of the
Huntington Beach store is largely due to the store’s uniqueness and that
of its employees. Because many of the customers are of an eclectic
variety, they find Mother’s in Huntington Beach a comfortable place to
be, he said.
Customers reactions have been mixed.
Some regular customers, such as 18-year-old Victor Murphy, were
curious.
“I was in there, and I totally noticed that Vanessa was wearing a
bandage on her arm,” Murphy said. “I asked her what happened, and she
said that it was to cover her tattoo.”
Mark Evans, 32, said he doesn’t know if the policy is right or wrong,
but having tattoos means getting judged all the time.
Evans, who has been shopping at Mother’s for nine years, has tattoos
covering a large portion of his body. His solution is to wear the long
sleeves and avoid the hassles.
“I clean pools for a living, and I have to wear long sleeves. So I
understand why they are having to cover up,” Evans said. “Ultimately,
tattoos are scary to people who don’t understand that it’s just art.”
Fountain Valley resident Herb Frers, 70, has been a regular customer
at Mother’s for many years.
“Being a Christian, I believe that tattooing is disfiguring of the
temple,” Frers said. “But it’s not offensive and seeing the staff’s
tattoos doesn’t offend me, just as in most cases bad language doesn’t
offend me.”
Although Mother’s does not plan to change its policy, Polk said the
company strives for fairness and consistency within their organization,
and it may try to find a compromise for its employees.
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